Drew Hooks

Office Intern

I started my internship with The Wooditch Company in the summer of 2019. In this role, I assist with organizing our client’s policy books as well as editing proposals and creating accords. The Wooditch Company has brought me in with open arms. Being the youngest in the office is challenging, but everyone here makes me…

Erica Grassl

Office Administrative Assistant

My goal in life is to positively impact every person I come in contact with- and that is no different here at The Wooditch Company! I thrive on creating a positive environment for everyone who comes into the office. From postmen to employees, everyone who walks by my desk will be greeted with a smile…

Rae Finlayson

Certificate Specialist

My job as a Certificate Specialist entails issuing Certificates of Insurance that enable our clients to perform jobs, enter construction sites, etc. with proof of coverage our company provides. This also means I respond to client needs efficiently and accurately to extend excellent Customer Service, allowing the client to perform their business without delays. Customer…

Jeana Christianson

Certificate Specialist

This past year I graduated from California State University San Marcos. Before I stumbled upon this welcoming group, I took the time to travel across Europe to expand my horizons and get out of Orange County. When it was time to settle into reality by pursuing a career, I was elated to find a company…

Jasmine Lim

Certificate Specialist

I graduated from UNLV with a Hospitality Management degree. Today, I am on a slightly different path working for the Wooditch Company but I find myself applying the experience and knowledge that I gained through my years of working in the hospitality industry. Being a part of the Wooditch Company tests my customer service skills…

Bridget Nielsen

Customer Service Representative

At The Wooditch Company, I’m here to meet your everyday insurance expectations and needs. I assist with policy renewals, request changes to policies, process invoices and endorsements, and answer client questions or concerns. I love the challenge of exceeding client’s expectations by being an attentive and dedicated customer service representative! After graduating from California State…

Chris Palmer

Certificate Specialist

My job as a Certificate Specialist at The Wooditch Company is to fulfill client requests by providing Certificates of Insurance. These Certificates show proof of insurance and outline all of the coverages that each client has through our company. Customers must show these Certificates to be allowed to perform jobs, enter construction sites, get paid,…

Erica Charles

Customer Service Representative

As a Client Service Representative, I bridge the gap between carriers and clients. I take pride in the ever-challenging task of understanding both sides of the coin; recognizing and anticipating the needs of our clients and successfully translating those needs to the perfect fitting insurance carrier. Surprisingly, the high standard of customer service upheld at…

Dominic Hernandez

Customer Service Representative

My job as an Account Manager is simple – keep our clients happy. I’m here to assist with your day-to-day needs such as billing, changes to your policy, and general help. I will do everything in my power to get you what you need. I am determined to exhaust all resources available to get to…

Kelsey McDaniel

Executive Assistant

When I was in college, I asked to shadow the head of a video production team. My ever-present curiosity demanded an inside look, and for three hours, I was allowed to control the iris for a live, multi-camera event. Looking back, I know I was given this task to keep me from asking question after…